// terms
Terms of Service
Last updated: May 11, 2026
1. Agreement
These Terms of Service ("Terms") form a binding agreement between you ("you" or "User") and Veyra, operated by the Veyra Team ("Veyra", "we", "us"). By creating an account, installing the desktop application, or otherwise using the website at veyra.sh or the Veyra desktop application (together, the "Service"), you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility
You must be at least 16 years old to use Veyra. By using the Service you represent that you have the legal capacity to enter into these Terms in your jurisdiction. If you use Veyra on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity.
3. License grant
Subject to your compliance with these Terms and timely payment of applicable fees, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Veyra desktop application on the number of devices permitted by your subscription tier (default: two devices per active license). The license is granted for the duration of your active subscription or trial.
You agree not to:
- copy, modify, redistribute, sublicense, sell, or rent the Service;
- reverse-engineer, decompile, or disassemble the desktop app except where such restriction is prohibited by law;
- circumvent license activation, device limits, or any other technical protection measures;
- share your license key or account with others, or use a single license across more devices than permitted;
- use Veyra to violate any law, infringe any third party's rights, or harm any person or system;
- use Veyra to extract, scrape, or train competing AI models using third-party AI services in violation of those services' terms.
4. Account
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@veyra.sh of any unauthorized use. We are not liable for losses arising from unauthorized account use unless caused by our gross negligence.
5. Free trial
We may offer a 7-day free trial. The trial begins when you install the desktop application and ends 7 days later. No payment information is required to start a trial. We may modify or discontinue the trial program at any time. At trial end, the app will lock until you start a paid subscription.
6. Subscriptions, billing, and renewals
Veyra Pro is offered as either a recurring monthly subscription or a one-time "lifetime" purchase. By subscribing you authorize us, through our payment processor Stripe, to charge your chosen payment method the applicable subscription fee at the start of each billing period. The subscription renews automatically at the end of each billing period until you cancel.
The lifetime option is a single, non-recurring charge that grants ongoing access to Veyra Pro for the lifetime of the product. "Lifetime" means the operational life of the Veyra product line and is not a guarantee of any specific duration; see Section 14 for our discontinuation policy.
Fees are listed in the currency shown at checkout and are exclusive of any applicable sales taxes, VAT, or GST, which we may collect where required by law.
We may change pricing from time to time. For subscriptions, changes take effect at the start of your next billing period and we will notify you in advance by email. Lifetime purchases are not affected by future price changes.
7. Cancellation
You may cancel your subscription at any time from your account page or by contacting us. Cancellation takes effect at the end of the current billing period — you retain access to paid features until then. We do not pro-rate refunds for partial months.
8. Refunds
We offer a 7-day refund window for new subscribers who have not materially used the Service (defined as activating the desktop app on no more than one device and using it for fewer than two hours total). Outside this window, all subscription payments are non-refundable except where required by law.
To request a refund, email support@veyra.sh within 7 days of your initial charge.
9. Failed payments
If a payment fails, Stripe will automatically retry the charge for up to three weeks. We will notify you by email and prompt you to update your payment method. If retries fail, your subscription will be canceled and your access revoked.
10. Third-party services
Veyra integrates with third-party AI services (such as Anthropic's Claude Code and OpenAI's Codex CLI) at your discretion. Your use of those services is governed by their own terms and pricing. We are not responsible for the availability, accuracy, output, or pricing of any third-party service.
Veyra runs CLI processes on your local machine. You are responsible for managing API keys, credentials, and any costs incurred with those third-party providers.
11. Updates
The Veyra desktop app may automatically download and install updates. By using the Service you consent to such updates. We may add, modify, or discontinue features at any time, though we aim to provide notice of material changes.
12. Intellectual property
Veyra and all related software, designs, trademarks, and content are owned by us or our licensors and protected by intellectual-property laws. These Terms do not transfer any ownership rights to you. Any feedback you provide may be used by us without obligation to you.
13. Disclaimer of warranties
The service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation. We do not warrant that the service will be error-free, secure, or uninterrupted, that defects will be corrected, or that the output of any third-party AI service accessed through veyra will be accurate or reliable.
14. Limitation of liability
To the maximum extent permitted by law, in no event will Veyra, its affiliates, or its operators be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your use of the service. Our total cumulative liability for any claim arising from or related to the service is limited to the greater of (a) the amount you have paid us in the twelve months preceding the claim, or (b) USD $50.
15. Indemnification
You agree to indemnify and hold harmless Veyra and its operators from any claim, loss, or expense (including reasonable attorneys' fees) arising out of (a) your use of the Service in breach of these Terms, (b) your violation of any law or third-party right, or (c) any content you submit through the Service.
16. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms, engaged in fraud, or otherwise misused the Service. Upon termination, your license to the desktop app ends immediately and you must cease all use.
You may terminate this agreement at any time by canceling your subscription and uninstalling the desktop app. Sections that by their nature should survive termination (including IP, warranties, limitation of liability, and indemnification) will survive.
17. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date above shows when they were last revised. For material changes we will notify you by email or in-app notice at least 14 days before the change takes effect. Your continued use of the Service after changes take effect constitutes acceptance.
18. Governing law and dispute resolution
These Terms are governed by and construed in accordance with the laws of Malaysia, without regard to its conflict-of-laws rules. You and Veyra agree that any dispute arising out of or relating to these Terms will be resolved exclusively in the competent courts of Kuala Lumpur, Malaysia. Nothing in this section limits any non-waivable rights you may have under the consumer-protection laws of your country of residence.
19. Miscellaneous
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right. You may not assign these Terms without our prior written consent; we may freely assign them. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Veyra concerning the Service.
20. Contact
Questions about these Terms? Email support@veyra.sh.